Who We Are?
Welcome to our Car Recovery service in Sharjah. We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.
- Information about your computer and about your visits to and use of this website
- (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths).
- Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.
- (including your name and email address).
- Information that you provide to us when using the services on our website or that is generated in the course of using those services.
- (including the timing, frequency, and pattern of service use).
- This includes information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website.
- (including your name, address, telephone number, email address, and card details).
- Information that you post to our website for publication on the internet.
- (including your user name, your profile pictures, and the content of your posts).
- Information contained in or relating to any communication that you send to us or send through our website.
- (including the communication content and metadata associated with the communication).
- Any other personal information that you choose to send to us.
Personal Data
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:
- Administer our website and business;
- Personalize our website for you;
- Enable your use of the services available on our website;
- Send you goods purchased through our website;
- Supply to you services purchased through our website;
- Send statements, invoices, and payment reminders to you, and collect payments from you;
- Send you non-marketing commercial communications;
- Send you email notifications that you have specifically requested;
- Send you our email newsletter if you have requested it (you can inform us at any time if you no longer require the newsletter);
- Deal with inquiries and complaints made by or about you relating to our website;
- Keep our website secure and prevent fraud;
- Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);
Security of Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
Your Rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:
- The payment of a fee (if legally permissible); and
- The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
Third-Party Websites
Our website includes hyperlinks to and details of third-party websites. We have no control over and are not responsible for, the privacy policies and practices of third parties.
Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
How We Use Cookies?
- Website navigation and usability: Cookies help us improve your experience on our website by enabling us to monitor which pages you find useful and which you do not.
- Website functionality: Cookies are essential for certain areas of our site to work. They include, for instance, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
- Personalization: We use cookies to store information about your preferences and to personalize the website for you, ensuring you get a more personalized experience.
- Analytics: We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Managing Cookies
- Internet Explorer: you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
- Firefox: you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”;
- Chrome: you can block all cookies by accessing the “Customize and control” menu, clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will negatively impact the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email or by post.